Senior Manager, IT Operations & Service Delivery - Bali, Indonesia

Liberty Specialty Markets · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 800000000 - 1200000000
Liberty Specialty Markets is seeking a highly experienced Senior Manager, IT Operations & Service Delivery to join our dynamic team in Bali, Indonesia. In this role, you will be responsible for overseeing the IT infrastructure and ensuring seamless service delivery across our operations. The ideal candidate will have a proven track record in managing IT operations and a strong understanding of the retail industry.

📋 Tanggung Jawab Pekerjaan

Oversee the design, implementation, and maintenance of IT infrastructure to support business operations.,Ensure the reliability, availability, and performance of IT systems and services.,Manage and coordinate IT projects to meet business objectives and deadlines.,Develop and implement IT policies and procedures to ensure compliance and security.,Provide technical leadership and guidance to IT staff and vendors.,Monitor and analyze IT performance metrics to identify areas for improvement.,Collaborate with cross-functional teams to align IT strategies with business goals.,Ensure the security and integrity of IT systems and data.

🎓 Kualifikasi & Syarat

Bachelor's degree in Information Technology, Computer Science, or a related field.,Minimum of 10 years of experience in IT operations and service delivery, with a focus on retail industry.,Proven experience in managing IT infrastructure and ensuring service reliability.,Strong knowledge of ITIL frameworks and best practices.,Experience with cloud computing and virtualization technologies.,Familiarity with retail POS systems and ERP solutions.,Excellent leadership and communication skills.,Ability to work in a fast-paced, dynamic environment.

🛠️ Keahlian

IT infrastructure managementService reliability engineeringIT project managementIT policy and procedure developmentTechnical leadershipIT performance monitoring and analysisCross-functional collaborationIT security and data integrity
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